At AZ Wheelz Services LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of security and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or contact us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Residential or mailing address
  • Identification documents (if required for verification)

b. Vehicle & Service Information

  • Vehicle details
  • Service requirements
  • Appointment details
  • Purchase and order history

c. Technical & Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and analytics data
  • Pages viewed and time spent on our website

2. How We Use Your Information

AZ Wheelz Services LLC uses your information to:

  • Provide and manage our services
  • Process bookings, payments, and service requests
  • Communicate with you about services, offers, or support
  • Improve website functionality and user experience
  • Maintain safety, security, and fraud prevention
  • Comply with legal obligations

3. Sharing & Disclosure of Information

We do not sell your personal information.
However, we may share information with:

  • Service Providers: Payment processors, technicians, customer support teams
  • Business Partners: Vendors assisting in vehicle-related services
  • Legal Authorities: When required by law, regulation, or court order
  • Internal Departments: For service coordination and customer support

All third parties are required to maintain confidentiality and use the data only for authorized purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Remember user preferences
  • Improve website performance
  • Analyze traffic patterns

You may disable cookies through your browser settings, though some website features may not function properly.

5. Data Protection & Security

We apply industry-standard security measures to protect your information from:

  • Unauthorized access
  • Data breaches
  • Alteration or misuse

While we strive for maximum protection, no system is 100% secure. We continuously improve our safeguards to keep your data safe.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain types of processing

To exercise these rights, contact us at:
Email: [Your Email]
Phone: [Your Phone Number]

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Fulfill legal or regulatory requirements
  • Resolve disputes
  • Maintain business records

Once no longer needed, the data is securely deleted or anonymized.

8. Children’s Privacy

AZ Wheelz Services LLC does not knowingly collect personal information from children under 13 years of age. If we discover such information has been collected, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing any data.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services means you accept these changes.